/* ==========================================================================
   Area clienti — prototipo dell'applicazione riservata ai clienti.
   Lo stesso foglio serve la sezione del sito e la demo nel portfolio.
   ========================================================================== */

/* ---------- pagina di accesso ---------- */

.ac-hero { padding: calc(var(--nav-h) + 70px) 0 60px; position: relative; }
.ac-hero .lede { max-width: 58ch; }

.ac-feats {
  display: grid; grid-template-columns: repeat(3, 1fr); gap: 20px;
  margin: 44px 0 0; padding: 0; list-style: none;
}
.ac-feats li {
  padding: 22px 24px 24px;
  border: 1px solid var(--border); border-radius: var(--radius-lg);
  background: var(--surface);
}
.ac-feats b { display: block; font-size: 17px; color: var(--cream); margin-bottom: 7px; }
.ac-feats span { font-size: 14.5px; line-height: 1.6; color: var(--text-mute); }

.ac-enter {
  display: flex; flex-wrap: wrap; align-items: center; gap: 18px;
  margin-top: 40px; padding: 24px 26px;
  border: 1px solid var(--gold); border-radius: var(--radius-lg);
  background: rgba(200, 172, 126, .07);
}
.ac-enter p { margin: 0; flex: 1 1 320px; font-size: 14px; line-height: 1.6; color: var(--text-mute); }
.ac-enter b { color: var(--cream); }

/* le aree aperte: una scheda per cliente, generate dal registro */
.ac-aree {
  display: grid; grid-template-columns: repeat(2, 1fr); gap: 20px;
  margin: 20px 0 0; padding: 0; list-style: none;
}
.ac-aree a {
  display: block; height: 100%; padding: 22px 24px 24px;
  border: 1px solid var(--border); border-radius: var(--radius-lg);
  background: var(--surface); text-decoration: none;
  transition: border-color .2s ease, transform .2s ease;
}
.ac-aree a:hover, .ac-aree a:focus-visible { border-color: var(--gold); transform: translateY(-2px); }
.ac-aree .eyebrow { display: block; margin-bottom: 10px; }
.ac-aree b { display: block; font-size: 21px; color: var(--cream); margin-bottom: 8px; }
.ac-aree p { margin: 0 0 16px; font-size: 14.5px; line-height: 1.6; color: var(--text-mute); }
.ac-aree em { font-style: normal; font-size: 13px; font-weight: 600; color: var(--gold); }

/* ---------- guscio dell'applicazione ---------- */

.ac-shell {
  display: grid;
  grid-template-columns: minmax(220px, 250px) minmax(0, 1fr);
  gap: 20px;
  align-items: start;
}

.ac-side {
  position: sticky; top: calc(var(--nav-h) + 24px);
  border: 1px solid var(--border); border-radius: var(--radius-lg);
  background: var(--surface); overflow: hidden;
}
.ac-who { padding: 16px 18px; border-bottom: 1px solid var(--border); }
.ac-who b { display: block; font-size: 15px; color: var(--cream); }
.ac-who span { font-size: 12px; color: var(--text-mute); }

.ac-nav { padding: 8px; display: grid; gap: 2px; }
.ac-navbtn {
  display: flex; align-items: center; gap: 10px; width: 100%;
  padding: 10px 12px; text-align: left;
  border: 0; border-radius: 9px; background: transparent;
  color: var(--text-soft); font: inherit; font-size: 14px; cursor: pointer;
  transition: background .18s var(--ease), color .18s var(--ease);
}
.ac-navbtn:hover { background: rgba(200, 172, 126, .08); color: var(--cream); }
.ac-navbtn.is-on { background: rgba(200, 172, 126, .15); color: var(--cream); font-weight: 600; }
.ac-ico { color: var(--gold); font-size: 9px; }
.ac-navbtn em {
  margin-left: auto; font-style: normal; font-size: 11px; font-weight: 700;
  padding: 1px 7px; border-radius: 999px;
  background: var(--gold); color: var(--ink);
}

.ac-main {
  border: 1px solid var(--border); border-radius: var(--radius-lg);
  background: var(--surface); overflow: hidden;
  min-height: 560px;
}
.ac-mainhead {
  display: flex; align-items: center; justify-content: space-between; gap: 12px;
  padding: 15px 22px; border-bottom: 1px solid var(--border);
}
.ac-mainhead h2 { font-size: 17px; color: var(--cream); }
.ac-mainhead span { font-size: 12px; color: var(--text-mute); }
.ac-view { padding: 22px; }
.ac-view:focus-visible { outline: none; }

/* ---------- pezzi comuni ---------- */

.ac-t {
  display: block; margin-bottom: 10px;
  font-size: 11px; font-weight: 700; letter-spacing: .13em;
  text-transform: uppercase; color: var(--gold);
}
.ac-note { margin: 12px 0 0; font-size: 12.5px; line-height: 1.6; color: var(--text-mute); }
.ac-note b { color: var(--text-soft); }
.ac-lead { margin: 0 0 20px; font-size: 14.5px; line-height: 1.65; color: var(--text-soft); max-width: 70ch; }
.ac-empty { margin: 0; padding: 22px 4px; font-size: 14px; color: var(--text-mute); line-height: 1.6; }
.ac-empty-sm { margin: 0; font-size: 12.5px; color: var(--text-mute); }
.ac-block { margin-top: 26px; }

.ac-link {
  border: 0; background: none; padding: 0;
  color: var(--gold); font: inherit; font-size: 13px; cursor: pointer;
  text-decoration: underline; text-underline-offset: 3px;
}
.ac-link:hover { color: var(--cream); }

.ac-back {
  border: 1px solid var(--border); background: transparent;
  padding: 6px 13px; border-radius: 999px; margin-bottom: 18px;
  color: var(--text-mute); font: inherit; font-size: 12.5px; cursor: pointer;
}
.ac-back:hover { border-color: var(--gold); color: var(--gold); }

/* ---------- cruscotto ---------- */

.ac-hello { margin-bottom: 20px; }
.ac-hello b { display: block; font-size: 20px; color: var(--cream); }
.ac-hello span { font-size: 14px; color: var(--text-mute); }

.ac-grid { display: grid; grid-template-columns: repeat(2, 1fr); gap: 14px; }
.ac-card {
  padding: 16px 18px 18px;
  border: 1px solid var(--border); border-radius: var(--radius-md);
}
.ac-card--wide { grid-column: 1 / -1; }
.ac-card--note { background: rgba(200, 172, 126, .06); border-color: var(--gold); }
.ac-card--note p { margin: 8px 0 0; font-size: 13.5px; line-height: 1.6; color: var(--text-soft); }
.ac-card--note b { display: block; font-size: 15px; color: var(--cream); }

.ac-big { display: block; font-size: 30px; line-height: 1.1; color: var(--cream); }
.ac-big--sm { font-size: 19px; }
.ac-sub { display: block; margin-top: 4px; font-size: 12.5px; color: var(--text-mute); }
.ac-card .ac-link { margin-top: 10px; display: inline-block; }
.ac-ok-line { display: block; margin-top: 9px; font-size: 12.5px; color: #8cb886; }

.ac-status {
  display: flex; align-items: center; gap: 10px;
  font-size: 18px; font-weight: 600; color: var(--cream);
  margin-bottom: 14px;
}
.ac-pulse { width: 10px; height: 10px; border-radius: 50%; background: #6f9a6a; box-shadow: 0 0 0 4px rgba(111,154,106,.18); }
.ac-status.is-down .ac-pulse { background: #c58a7a; box-shadow: 0 0 0 4px rgba(197,138,122,.18); }

.ac-svc { list-style: none; margin: 0; padding: 0; display: grid; gap: 7px; }
.ac-svc li { display: flex; align-items: center; gap: 10px; font-size: 13.5px; color: var(--text-soft); }
.ac-dot { width: 8px; height: 8px; border-radius: 50%; background: #6f9a6a; flex: 0 0 auto; }
.ac-dot.is-ko { background: #c58a7a; }

.ac-quick { margin-top: 26px; }
.ac-quickbtns { display: flex; flex-wrap: wrap; gap: 8px; }
.ac-quickbtns button {
  padding: 10px 16px; border-radius: 999px;
  border: 1px solid var(--border); background: transparent;
  color: var(--text-soft); font: inherit; font-size: 13.5px; cursor: pointer;
}
.ac-quickbtns button:hover { border-color: var(--gold); color: var(--gold); }

/* ---------- il mio applicativo ---------- */

.ac-mods { display: flex; flex-wrap: wrap; gap: 7px; margin-top: 16px; }
.ac-mod {
  padding: 7px 12px; border-radius: 9px;
  border: 1px dashed var(--border); font-size: 12.5px; color: var(--text-mute);
}
.ac-mod em { font-style: normal; margin-left: 6px; font-size: 11px; }
.ac-mod.is-on { border-style: solid; border-color: #5d8a57; background: rgba(111,154,106,.08); color: var(--cream); }
.ac-mod.is-on em { color: #8cb886; }

.ac-log { list-style: none; margin: 0; padding: 0; display: grid; gap: 12px; }
.ac-log > li { padding: 14px 16px; border: 1px solid var(--border); border-radius: var(--radius-md); }
.ac-logv { display: flex; align-items: baseline; gap: 10px; margin-bottom: 7px; }
.ac-logv b { font-size: 15px; color: var(--gold); }
.ac-logv span { font-size: 12px; color: var(--text-mute); }
.ac-log ul { margin: 0; padding-left: 18px; font-size: 13.5px; color: var(--text-soft); }
.ac-log ul li { margin: 3px 0; }

/* ---------- guide ---------- */

.ac-search input {
  width: 100%; padding: 11px 15px; margin-bottom: 16px;
  border: 1px solid var(--border); border-radius: 10px;
  background: #2a3134; color: var(--cream); font: inherit; font-size: 14.5px;
}
.ac-search input:focus-visible { border-color: var(--gold); }

.ac-guides { list-style: none; margin: 0; padding: 0; display: grid; gap: 8px; }
.ac-guides button {
  width: 100%; text-align: left; padding: 14px 16px;
  border: 1px solid var(--border); border-radius: var(--radius-md);
  background: transparent; color: inherit; font: inherit; cursor: pointer;
  transition: border-color .2s var(--ease);
}
.ac-guides button:hover { border-color: var(--gold); }
.ac-guides b { display: block; font-size: 15px; color: var(--cream); margin-bottom: 3px; }
.ac-guides span { font-size: 12.5px; color: var(--text-mute); }

.ac-guide { max-width: 68ch; }
.ac-gcat { font-size: 11.5px; letter-spacing: .1em; text-transform: uppercase; color: var(--gold); }
.ac-guide h3 { margin: 8px 0 18px; font-size: clamp(20px, 2.2vw, 26px); color: var(--cream); }
.ac-guide ol { margin: 0; padding-left: 22px; display: grid; gap: 12px; }
.ac-guide li { font-size: 14.5px; line-height: 1.65; color: var(--text-soft); }
.ac-guide b { color: var(--cream); }
.ac-gnote {
  margin: 20px 0 0; padding: 14px 16px;
  border-left: 2px solid var(--gold); border-radius: 0 8px 8px 0;
  background: rgba(200, 172, 126, .06);
  font-size: 13.5px; line-height: 1.6; color: var(--text-soft);
}
.ac-gfoot { margin-top: 24px; padding-top: 16px; border-top: 1px solid var(--border); font-size: 13.5px; color: var(--text-mute); }

/* ---------- assistenza ---------- */

/* L'altezza segue lo schermo, non un numero fisso: con un set di domande lungo
   (Mokadi ne ha undici) i 460px di prima tagliavano fuori le ultime, "Voglio
   parlare con una persona" compresa, e su telefono ne sparivano sei. */
.ac-chat { display: flex; flex-direction: column; height: min(72vh, 560px); min-height: 380px; border: 1px solid var(--border); border-radius: var(--radius-md); overflow: hidden; }
.ac-chatlog { flex: 1 1 auto; min-height: 120px; overflow-y: auto; padding: 16px; display: flex; flex-direction: column; gap: 10px; background: #1d2325; }
/* i comandi si restringono e scorrono, ma non si mangiano la conversazione */
.ac-chatkeys { flex: 0 1 auto; max-height: 45%; overflow-y: auto; padding: 12px; border-top: 1px solid var(--border); background: #232a2c; display: flex; flex-wrap: wrap; gap: 8px; }

/* ---------- segnalazioni ---------- */

.ac-newtic { padding: 18px 20px; border: 1px solid var(--border); border-radius: var(--radius-md); }
.ac-f { display: block; margin-bottom: 14px; font-size: 11px; font-weight: 700; letter-spacing: .1em; text-transform: uppercase; color: var(--text-mute); }
.ac-f textarea {
  display: block; width: 100%; margin-top: 7px; padding: 12px 14px;
  border: 1px solid var(--border); border-radius: 10px;
  background: #2a3134; color: var(--cream);
  font: inherit; font-size: 14.5px; line-height: 1.55; resize: vertical;
}
.ac-f textarea:focus-visible { border-color: var(--gold); }

.ac-gravs { display: grid; grid-template-columns: repeat(3, 1fr); gap: 8px; margin: 8px 0 16px; }
.ac-grav {
  padding: 11px 13px; text-align: left;
  border: 1px solid var(--border); border-radius: 10px;
  background: transparent; color: var(--text-soft); font: inherit; cursor: pointer;
}
.ac-grav:hover { border-color: var(--gold); }
.ac-grav.is-on { border-color: var(--gold); background: rgba(200, 172, 126, .12); }
.ac-grav b { display: block; font-size: 13.5px; color: var(--cream); }
.ac-grav span { font-size: 12px; color: var(--text-mute); }

.ac-tics { list-style: none; margin: 0; padding: 0; display: grid; gap: 10px; }
.ac-tics li { padding: 14px 16px; border: 1px solid var(--border); border-left-width: 3px; border-radius: var(--radius-md); }
.ac-tics li.is-risolta { border-left-color: #5d8a57; }
.ac-tics li.is-in { border-left-color: var(--gold); }
.ac-tics li.is-ricevuta { border-left-color: #5f7f99; }
.ac-tics li.is-invio { border-left-color: var(--text-mute); }
.ac-tics li.is-errore { border-left-color: #b0524a; }
.ac-tichead { display: flex; align-items: center; justify-content: space-between; gap: 10px; margin-bottom: 6px; }
.ac-tichead b { font-size: 13px; color: var(--gold); letter-spacing: .04em; }
.ac-badge { padding: 3px 10px; border-radius: 999px; font-size: 11px; font-weight: 700; border: 1px solid var(--border); color: var(--text-mute); }
.ac-badge.is-risolta { border-color: #5d8a57; color: #8cb886; }
.ac-badge.is-ricevuta { border-color: #5f7f99; color: #9ab6cc; }
.ac-badge.is-invio { border-color: var(--text-mute); }
.ac-badge.is-errore { border-color: #b0524a; color: #e2938b; }
.ac-ticr a { color: var(--gold); }
.ac-tict { margin: 0 0 8px; font-size: 14.5px; color: var(--cream); line-height: 1.5; }
.ac-ticr { margin: 0 0 8px; font-size: 13.5px; color: var(--text-soft); line-height: 1.6; }
.ac-ticw { font-size: 12px; color: var(--text-mute); }

/* ---------- sviluppi ---------- */

.ac-road { display: grid; grid-template-columns: repeat(3, 1fr); gap: 14px; }
.ac-roadcol { padding: 14px; border: 1px solid var(--border); border-radius: var(--radius-md); }
.ac-roadcol.is-fatto { background: rgba(111, 154, 106, .06); border-color: #4c6b48; }
.ac-roaditem { padding: 12px 13px; border: 1px solid var(--border); border-radius: 9px; background: var(--surface); }
.ac-roaditem + .ac-roaditem { margin-top: 8px; }
.ac-roaditem b { display: block; font-size: 14px; color: var(--cream); margin-bottom: 4px; }
.ac-roaditem span { display: block; font-size: 12.5px; line-height: 1.5; color: var(--text-mute); }
.ac-roaditem em { display: block; margin-top: 7px; font-style: normal; font-size: 11.5px; color: var(--gold); }

/* ---------- contatti ---------- */

.ac-sla { list-style: none; margin: 0; padding: 0; display: grid; gap: 8px; }
.ac-sla li { display: flex; justify-content: space-between; gap: 12px; padding: 12px 15px; border: 1px solid var(--border); border-radius: 10px; }
.ac-sla b { font-size: 14px; color: var(--cream); font-weight: 500; }
.ac-sla span { font-size: 13.5px; color: var(--gold); white-space: nowrap; }

/* ---------- responsive ---------- */

@media (max-width: 980px) {
  .ac-shell { grid-template-columns: 1fr; }
  .ac-side { position: static; }
  .ac-nav { grid-template-columns: repeat(2, 1fr); }
  .ac-feats { grid-template-columns: 1fr; }
  .ac-aree { grid-template-columns: 1fr; }
  .ac-road { grid-template-columns: 1fr; }
}

@media (max-width: 720px) {
  .ac-grid { grid-template-columns: 1fr; }
  .ac-card--wide { grid-column: auto; }
  .ac-nav { grid-template-columns: 1fr; }
  .ac-gravs { grid-template-columns: 1fr; }
  .ac-view { padding: 16px; }
  .ac-chat { height: 400px; }
}